Our Story

Surrey-Tech started around a kitchen table in CR5, when husband-and-wife duo Sarah & Bal found themselves the go-to tech helpers for their own parents — setting up phones, fixing internet issues, and protecting them from online scams.

They realised that while technology could make life easier, it often left the elderly feeling frustrated or left behind. What began as small weekend visits soon grew into something bigger: a genuine passion for making tech simple, safe, and stress-free for others in the community.

With patience, care and two very supportive dogs by their side, Sarah & Bal turned their family experience into a local service that now helps individuals, families, and small businesses across Surrey and South London.

Today, Surrey-Tech is more than a service — it’s a neighbourly helping hand in a digital world.

Our Mission

At Surrey-Tech, our mission is to make technology simple, safe, and accessible for everyone — especially the elderly and local small businesses. We believe in patient, personal support delivered with honesty, kindness, and a human touch. As a family-run business, we’re committed to helping our community feel confident, connected, and empowered in today’s digital world.

Why Choose Us

Local & Family-Run

We’re based in CR5 (Surrey) and part of the community. No call centres — just friendly, familiar faces you can trust.

Patient, Personal Support

We take the time to explain things clearly and calmly. No jargon, no rushing — just help that makes sense.

Help at Home or Remotely

Whether you need a home visit or quick advice over the phone, we’re flexible and ready to assist in the way that suits you best.

Support You Can Trust

We care about safety and confidence. From setting up devices to protecting you from scams, we treat your tech like it’s our own.

Client Testimonials

"I can’t recommend Bal at Surrey-Tech enough! I was completely stuck with my laptop and Wi-Fi issues, and honestly didn’t know where to turn. Bal was kind, patient, and explained everything in a way I could actually understand. He had everything back up and running in no time. It’s such a relief to know there’s someone local and trustworthy I can call when things go wrong. Thank you, Sarah and Bal!"

Jenifer, Coulsdon

"I was really shaken after nearly falling for an online scam, but Bal at Surrey-Tech was absolutely wonderful. He came over the same day, checked everything on my computer, and made sure I was safe. He explained what had happened in a calm, reassuring way and set me up with better security so it wouldn’t happen again."

Hilary, Purley Oaks

"Running a busy kindergarten means I don’t have time to deal with slow internet, printer issues, or confusing software updates. Surrey-Tech has been a lifesaver! Bal helped us get everything running smoothly — from setting up our Wi-Fi and email accounts to showing us how to use digital tools more effectively. He was incredibly patient, clear, and genuinely cared about keeping things simple for our team. It’s great to have someone local and reliable we can count on. Highly recommend!"

Kam, Weybridge